The virtual agent is a bit like SIRI or Alexa but very interactive and personalized to your organization’s image and branding.
To learn more, choose the type of agent you are interested in, below.
Free your employees from repetitive questions
Increase retention, conversion and satisfaction rates.
Ensure quick turnarount with 24/7 quality answers
Olivia uses artificial intelligence
specifically automatic natural language processing and natural language understanding – to understand and answer questions asked by your users and customers.
Type of agent available for you:
Linguistic Agent
Speed up the practice of a new language with this agent who exchanges and understands French, English, or Spanish.
Customer Support Agent
Have a virtual agent able to answer the majority of your customers’ questions while handling complaints!
Internal Searching Agent
Your employees will only have to ask the virtual agent to find the internal information they are looking for.
Smart Cities Agent
Offer the people or visitors of your city the answers to all their questions!