We offer an Artificial Intelligence based solution to; fight labor shortage and make your customers happier.
We have created Olivia – a human-like intelligent digital assistant, better then a ‘chatbot’.
Free your employees from repetitive questions
Increase retention, conversion and satisfaction rates.
Ensure quick turnarount with 24/7 quality answers
Olivia uses artificial intelligence
specifically automatic natural language processing and natural language understanding – to understand and answer questions asked by your users and customers.
Better customer satisfaction
Win over your customers by providing fast and accurate answers.
24/7 Availability
Provide your customers with relevant answers at any time. Deliver a consistent, satisfying experience that represents your brand, regardless of the time.
Lower costs
Free your employees from recurring and tedious tasks by automating all repetitive questions and save many man-hours
Increase your customer retention
A successful customer experience ensures better customer retention and higher revenues.
Continuous improvement
Olivia is constantly learning and becoming a better assistant.
There is also a ‘mentoring’ or ‘coaching’ option! So you can also teach Olivia as if she is a real person!
Type of agent available for you:
Sales Conversational Agent
Do not miss any more opportunity to sell ! Thanks to the virtual agent that is available 24h/24, 7 days/7 !
Conversational Customer Support Agent
Have a virtual agent able to answer the majority of your customers’ questions while handling complaints!
Knowledge Based Conversational Agent
Your employees will only have to ask the virtual agent to find the internal information they are looking for.
Conversational Agent for Smart Cities
Offer the people or visitors of your city the answers to all their questions!