We are a fast-growing team, passionate about neurosciences, innovation and artificial intelligence – with concrete solutions to improve your customer service.
Our president, Mr. Gaetan Brousseau is an electrical engineer, graduated from ÉTS.
He also holds an A.I. certification from the MIT. Gaetan has worked over 25 years in the design of complex software systems for large companies such as CAE, Ericsson, Ingersoll Rand, Envitech, Alstom Transport and Hitachi Cybersecurity.
Since 2010, Gaetan is passionate about neuroscience and A.I., especially in machine learning and natural language understanding and processing.
We create innovative solutions to the challenges the future will bring.
We have created Olivia – an intelligent digital assistant.
Olivia uses artificial intelligence – specifically NLP (Automatic Natural Language Processing) and NLP (Natural Language Understanding) to understand and answer questions posed by your customers.
Olivia has a natural language conversational interface that allows customers to interact using the keyboard, as if they were talking to a human operator. It helps to improve customer satisfaction, while reducing costs.
We take the privacy and security of our users’ information very seriously.
All information provided to our conversational agent is private and confidential.
We do not share this information with third parties, unless required by law.
We use the information provided by users only to improve the conversational agent experience.
We do not collect personally identifiable information such as name, address or telephone number.
We use analytics tools to improve the user experience and to understand how users interact with our conversational agent.
These tools collect information such as first name and non-personal information.
This information is anonymous and is not associated with any personally identifiable information.
Each client is different, each project is unique. We understand your goals in order to build a custom chatbot for you.
Our engineers, consultants and collaborators, accompany you through all stages of the creation of your chatbot: scripting, design and deployment.
We work on our own unique technology on the market to offer you a complete, stable and quality product.
In less than 10 days, you will have a turnkey chatbot, able to answer the majority of questions of your users and customers.
More than 10 years in research and development have allowed us to bring artificial intelligence conversational agents to another level ... Our technology is learning and progressing every day. We make you benefit constantly of our updates, and this without intervention from your part.
Our chatbots are designed to promote the user experience in an approach to reduce your support costs, increase your sales and contribute to the satisfaction of your users and customers.